After-Sales Services

Why Choose an Extended Warranty?

  • Long-Term Protection: Extend coverage beyond the standard period for ongoing peace of mind.
  • Cost-Effective: Budget-friendly plans to suit your specific needs.
  • Seamless Support: Continued access to our technical experts and repair services.
 

 

Global Support Channels

We offer 24/7 multilingual support through:

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Email Support

sales@aimedik.com
Avg. response time: 2 hours

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Phone Support

+86-15959695336 (CN)

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Live Chat

Available on our website:  www.aimedik.com
9 AM - 6 PM (GMT)

 

Warranty Coverage

Product Type Standard Warranty Extended Warranty Options
Monitors & Computer Devices 1 Year Up to 5 years
PTZ Cameras & Controllers 2 Years Up to 5 years

 

Frequently Asked Questions

How do I submit a warranty claim?

Send an email to:sales@aimedik.com

What's covered under extended warranty?

Extended warranties cover labor, parts, and shipping costs for eligible repairs. Terms and conditions apply.

Do you offer on-site service?

Yes, for enterprise clients in select regions. Contact our sales team for eligibility details.

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Zhang Zhou, Fu Jian, 363005, China
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