After-Sales Services
Why Choose an Extended Warranty?
- Long-Term Protection: Extend coverage beyond the standard period for ongoing peace of mind.
- Cost-Effective: Budget-friendly plans to suit your specific needs.
- Seamless Support: Continued access to our technical experts and repair services.
Global Support Channels
We offer 24/7 multilingual support through:
Email Support
sales@aimedik.com
Avg. response time: 2 hours
Phone Support
+86-15959695336 (CN)
Warranty Coverage
| Product Type | Standard Warranty | Extended Warranty Options |
|---|---|---|
| Monitors & Computer Devices | 1 Year | Up to 5 years |
| PTZ Cameras & Controllers | 2 Years | Up to 5 years |
Frequently Asked Questions
How do I submit a warranty claim?
Send an email to:sales@aimedik.com
What's covered under extended warranty?
Extended warranties cover labor, parts, and shipping costs for eligible repairs. Terms and conditions apply.
Do you offer on-site service?
Yes, for enterprise clients in select regions. Contact our sales team for eligibility details.
